Terms of Service

Last updated: February 12, 2026

These Terms of Service ("Terms") govern your access to and use of x1pm, a product of Vanna AI, Inc. ("Company," "we," "us," or "our"). By accessing or using our platform, website, APIs, mobile applications, or any related services (collectively, the "Service"), you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use the Service. By using the Service, you represent and warrant that you meet these requirements. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Accounts

To access certain features, you must create an account. You are responsible for maintaining the confidentiality of your account credentials, including passwords and API keys. You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss resulting from unauthorized access to your account.

You may create and manage workspaces within your account. Each workspace may have its own members, permissions, and access controls. You are responsible for managing access to your workspaces and the actions taken within them.

3. Permitted Use

The Service is a workspace and coordination platform. You may use it to create, store, organize, and share files and structured data within your workspaces. You may integrate the Service with third-party tools and automated systems, including AI agents and software clients, using our published APIs and protocols.

You agree to use the Service only for lawful purposes and in compliance with all applicable laws and regulations. You are responsible for all content and activity within your account and workspaces, including content created or modified by automated systems acting on your behalf.

4. Prohibited Conduct

You agree not to:

Use the Service for any illegal, harmful, or fraudulent purpose.
Upload, store, or transmit content that infringes any intellectual property right, or that is defamatory, obscene, or otherwise objectionable.
Attempt to gain unauthorized access to the Service, other accounts, or any systems or networks connected to the Service.
Interfere with or disrupt the Service, including by introducing malicious code, overloading infrastructure, or circumventing rate limits or access controls.
Use the Service to build a competing product or service, or to reverse-engineer, decompile, or disassemble any part of the Service.
Resell or redistribute access to the Service without our prior written consent.
Use automated systems to exceed the usage limits of your plan tier.

5. Your Content

You retain ownership of all content you upload, create, or store through the Service ("Your Content"). By using the Service, you grant us a limited license to host, store, process, and transmit Your Content solely as necessary to provide and improve the Service.

You are solely responsible for Your Content, including ensuring that it does not violate any law or these Terms. We do not monitor or review the content of your workspaces, but we reserve the right to remove content that violates these Terms.

We do not use Your Content to train machine learning models or for any purpose other than providing the Service to you.

6. Third-Party Integrations

The Service may integrate with or connect to third-party platforms, tools, marketplaces, and services. These integrations are provided for your convenience and are subject to the terms and privacy policies of those third parties. We are not responsible for the content, functionality, or practices of any third-party service. Your use of third-party integrations is at your own risk.

If you authorize third-party tools or agents to access your workspaces, you are responsible for the actions those tools or agents take within your account.

7. Plans, Billing, and Limits

The Service is offered under various plan tiers, which may include free and paid options. Each plan has defined usage limits, including limits on operations, storage, and features. We reserve the right to modify plan pricing, features, and limits with reasonable notice.

If you exceed the limits of your plan, we may throttle or suspend your access until the next billing cycle or until you upgrade. Paid plans are billed in advance and are non-refundable except as required by law.

We may offer additional features, add-ons, or services for separate fees. These will be subject to their own terms at the time of purchase.

8. API Keys and Programmatic Access

We may provide API keys or other credentials for programmatic access to the Service. API keys are confidential and must not be shared publicly or embedded in client-side code. You are responsible for all activity associated with your API keys. We reserve the right to revoke API keys that are compromised or used in violation of these Terms.

9. Availability and Modifications

We strive to keep the Service available and reliable, but we do not guarantee uninterrupted or error-free access. We may modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will make reasonable efforts to notify you of material changes.

We may release new features, integrations, or capabilities over time. These may be subject to additional terms or conditions.

10. Termination

You may close your account at any time. We may suspend or terminate your account if you violate these Terms, if required by law, or if we discontinue the Service. Upon termination, your right to use the Service ceases immediately. We may retain Your Content for a reasonable period to allow you to export it, after which it may be deleted.

11. Data Export and Portability

We believe your data should be portable. The Service stores your content in standard, open formats. You may export Your Content at any time using the tools and APIs we provide.

12. Intellectual Property

The Service, including its software, design, documentation, and trademarks, is owned by Vanna AI, Inc. and protected by intellectual property laws. These Terms do not grant you any right, title, or interest in the Service beyond the limited right to use it in accordance with these Terms.

13. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY CONTENT WILL BE ACCURATE OR COMPLETE.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VANNA AI, INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

15. Indemnification

You agree to indemnify and hold harmless Vanna AI, Inc. and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

16. Governing Law and Disputes

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Delaware, and you consent to personal jurisdiction in those courts.

17. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

18. Contact

If you have questions about these Terms, contact us at support@vanna.ai.