Customer Feedback Pipeline
Collect, categorize, and act on customer feedback with AI
Overview
Funnel customer feedback from multiple sources into a structured pipeline. AI agents categorize sentiment, extract themes, map feedback to existing feature requests, and surface actionable insights weekly. Product teams review and prioritize.
Agent Setup
- Intake agent categorizes incoming feedback into feedback.csv
- Agent generates weekly synthesis.md from feedback patterns
- Agent routes feedback using roadmap-context.md priority rules
- e.g. Claude, Copilot, Cline, or any MCP-compatible agent
Included Files
This use case includes 3 example files. Click to preview.
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